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Terma Services

Last Updated: December 2025

Welcome to Nutricity (“Nutricity”, “kami”, “milik kami”, “kita”, “Gofinch”).

By accessing or purchasing from nutricity.my or any Nutricity website page related (collectively referred to as “Platform”), you agree with Terma Services This (“Terms”). Please read carefully before using this Platform.

1. General Information

Nutricity operates online stores that offer selected health, wellness, and nutritional supplement products in various regions, including Malaysia through nutricity.my.

This term applies to all users and visitors in Malaysia.

All products and website content are intended for individuals aged 18 years and above.

Nutricity may update or modify these Terms at any time. Continued use of the Platform constitutes acceptance of any such changes.

2. Terms of Acceptance

With using nutricity.my, create accounts, or create orders, you agree to comply with these Terms and our policies:

  • Privacy Policy
  • Police Kuki
  • Delivery & Delivery
  • Refund Police & Payment

If you disagree with any part of these Terms, you must stop using this Platform.

3. Platform Usage

You agree to:

  • Using the Platform solely for legitimate and valid purposes
  • Preventing fraudulent behavior, misleading or dangerous conduct
  • Providing accurate and complete information during registration or placing an order
  • Does not interfere with or affect the functionality, safety, or performance of the Platform

Nutricity reserves the right to terminate access if these Terms are violated.

4. Product Information & Health Disclaimer

All product information is nutricity.my provided for informational purposes only.

Nutricity products are not intended to diagnose, treat, cure, or prevent any disease, in accordance with Malaysian Health regulations.

Please consult a licensed healthcare professional before using supplements if you:

  • Currently pregnant or breastfeeding
  • Has existing medical conditions or chronic conditions
  • Taking prescription or over-the-counter medication

Nutricity and Gofinch are not responsible for adverse reactions resulting from misuse, overuse, or failure to follow product instructions.

5. Orders, Prices & Payments

All prices in nutricity.my displayed in Malaysian Ringgit (MYR).

Price may change without prior notice.

Creating an order is an offer to buy; acceptance applies when your order is confirmed and shipped.

We may cancel or reject orders because:

  • Item out of stock
  • Fraudulent schemes
  • Incorrect price or product information

You must provide accurate bill and payment information.

Payment is processed securely through trusted payment gateways in Malaysia and internationally.

6. Delivery & Delivery (Malaysia)

Orders created in nutricity.my delivered according Delivery & Delivery Malaysia we.

Delivery time depends on:

  • Destinations in Malaysia
  • Stuck by the courier or delivery person
  • Weather conditions or natural disruptions
  • Customs for imported stock (if applicable)

Nutricity is not responsible for delays in delivery beyond our control.

7. Refund & Payment for Return

All refunds and chargeback requests must comply Refund Police & Payment we.

This police includes:

  • Terms of eligibility
  • Return shipment instructions
  • Condition of opened or unopened products
  • Refund processing time

Due to its supplemental nature, some items may not be returnable after being opened.

8. Intellectual Property

All text, images, logos, graphics, product descriptions, and digital assets in nutricity.my is owned by Nutricity / Gofinch or a friend licensed.

You must not copy, modify, republish, or distribute any content without written permission.

9. Third-Party Links

nutricity.my may contain links to third-party websites for convenience.

Nutricity and Gofinch do not control and are not responsible for:

  • Third-party content
  • Accuracy of information
  • Privacy practices
  • Outer page police

The use of third-party services is at your own full risk.

10. Privacy & Cookies

Usage nutricity.my is subject to:

  • Privacy Policy
  • Police Kuki

By continuing to browse or use this website, you agree to the data practices described in this policy.

11. Took Responsibility

As far as permitted under Malaysian law, Nutricity and Gofinch are not responsible for:

  • Direct damage or breakdown
  • Loss of revenue, profit, or data
  • Health problems resulting from improper product use
  • Access account without permission
  • Stuck or disrupted due to external factors

Our maximum responsibility for any claim is Limited to the amount paid for the product.

12. Laws Used

This term is subject to Malaysian law.

Any disputes will be resolved through the legal jurisdiction in Malaysia.

13. Contact Us

If you have any questions regarding this Terms, your order, or Nutricity services, please contact:

Nutricity Malaysia – Customer Service

📧 Emel: [email protected]

🌐 Web Page: https://nutricity.my

Response Time: 24–48 hours working