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Privacy Policy

Last updated: December 2025

Di Nutricity, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website.

By accessing or using Nutricity, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect information from you in several ways to help us provide, improve, and personalize your shopping experience.

a. Personal Information

If you visit or make a purchase at Nutricity, we may collect information such as:

  • Name, bill address, delivery address, and contact information (email, phone number)
  • Payment information (securely processed through a third-party payment gateway)
  • Login account details (if you create an account)
  • Order and Purchase History

b. Information Collected Automatically

We automatically collect certain information when you use our website, including:

  • IP address and device information
  • Browser type, version, and operating system
  • The page you are viewing and the time spent on the website
  • Reference page or search engine

This helps us understand customer preferences and improve the overall user experience.

c. Track Technology Biscuit

We use cookies and similar technologies for:

  • Recognizing you when you return to the website
  • Saving items in your cart and preferences
  • Analyzing website traffic and usage trends
  • Displaying relevant ads

For more information, please refer to our page [About Cookies].

2. How We Use Your Information

We use the collected data for:

  • Processing and fulfilling your orders
  • Communicate with you regarding orders, products, or promotions
  • Fix our website pages, services, and product offerings
  • Detecting and preventing fraud or unauthorized transactions
  • Comply with legal obligations and protect our rights

With your consent, we may also send you promotional emails about new products, special offers, or other updates.

3. How We Share Your Information

We do not sell or rent your personal information.

However, we may share information with trusted third parties to assist with our business operations, such as:

  • Processing payments for secure transactions
  • Delivery confirmation to confirm your order
  • Marketing and analytics provider (such as Google Analytics) to improve website pages
  • Regulatory authorities when required by law

All third parties are required to protect your data and use it only for agreed purposes.

4. Data Security

We use standard industrial encryption and security measures to protect your personal information.

However, no online transmission or storage system can be guaranteed 100% safe. You share data with us at your own risk, but we take all reasonable steps to protect it.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Request a review of marketing communication approvals
  • Requesting a copy of the data we hold about you

You can update your selections or request data changes by contacting us at [email protected].

To stop receiving marketing emails, click the “Unsubscribe” link included in our messages.

6. Data Storage

We store your personal data only for as long as necessary to fulfill the purposes stated in this policy – such as processing orders, complying with legal obligations, or resolving disputes.

7. Third-Party Links

Our website may include links to third-party websites.

Nutricity We are not responsible for the privacy practices or content of those pages. We recommend that you review their privacy policies before sharing personal information.

8. Child Privacy

We do not intentionally collect personal information from individuals under 18 years old.

If you believe a child has provided personal data to us, please contact us immediately and we will take the appropriate steps to remove it.

9. This Basic Change

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Any updates will be displayed on this page with the new “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Nutricity Malaysia

📧 Emel: [email protected]

🌐 Web Page: https://nutricity.my